Policies

Appointments

Our office attempts to schedule appointments at your convenience and when time is available. Preschool and young children should be seen in the morning because they are fresher, have more energy, and are more attentive. Children in school that require extensive dental treatment should also be seen in the morning for the same reasons.

We know that all children are not alike; therefore we tailor our services to your child as an individual. Because of this, appointments may vary in frequency, length of time, and time of day. At your new patient visit we will discuss a treatment plan created specifically for your child and schedule appointments as needed for treatment. Each appointment scheduled is time reserved specifically for your child. If you are unable to keep an appointment, kindly provide us with at least 24 hours notice so that this time may be offered to another patient who needs our care.

Finances

Payments for professional services are due at the time dental treatment is provided unless previous arrangements have been made. We accept cash, personal checks, and most major credit cards. If your child’s treatment requires several visits, you will be given an estimate of our fees and our staff will discuss and make definite financial arrangements prior to appointments.

Insurance

If we have received all of your insurance information on the day of the appointment and we are able to confirm eligibility, we will be happy to file claims on your behalf. The accuracy of all information we receive is essential for proper claim filing. We will assist you in estimating your portion of the fee for dental services; however, we cannot guarantee what your insurance company will pay on a claim.

Please understand that filing your claims is a courtesy our office provides to our patients, it does not guarantee payment to us. We are providing our professional services to your children- not the insurance company! Consequently, you are ultimately responsible for payment of our fees.

Privacy

Our Healthcare Practice takes patient privacy matters seriously. W work hard to meet and exceed all existing rules and regulations and will work to keep you informed regarding our office policies and your personal rights regarding privacy.

We are required by federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our duties, and your rights concerning your personal health information. We must follow the privacy practices described in this Notice while it is in effect. This Notice takes effect on April 14, 2003, and will remain in effect until we replace it, at which time we will issue a new Notice to patients indicating a new activation date. You may request a copy of our Notice at any time, and may request additional copies, as needed by contacting our office.

We use and disclose health information about you for treatment within our practice, for general healthcare operations, and payment collection. That means your information is available to our immediate staff, and to other practitioners who we may refer you to for additional treatment. This includes, but is not limited to, other healthcare specialists such as surgeons, laboratories and the like. We will exercise our judgment in only distributing the minimum necessary information needed when sending health information to any outside Associates.